Privacy Policy

Last updated: March 2026

At Collector Direct, we are committed to protecting your personal information and your right to privacy.

1. Information We Collect

We collect information you provide directly to us, such as your name, email address, postal address, and payment information when you place an order.

2. How We Use Your Information

We use the information we collect to process your orders, communicate with you about your orders and to send you marketing communications (if you have consented).

3. Sharing Your Information

We do not sell or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating our website and conducting our business such as Shopify, payment providers or shipping services.

4. Cookies

We use cookies and similar tracking technologies to improve your browsing experience on our website. You can choose to disable cookies through your browser settings.

5. Data Retention

We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required by law.

6. Your Rights

Under UK GDPR, you have the right to access, correct, or delete your personal data. You also have the right to object to or restrict certain processing of your data. To exercise these rights, please contact us here.

7. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.